Financial Policy at Stoney Brook Veterinary Hospital

Financial Policy

Stoney Brook Veterinary Hospital

At Stoney Brook Veterinary Hospital, our goal is to provide you with high quality veterinary care. In order to do this, we hire well-trained, talented employees and provide them with continuing education. We also purchase high-quality medications and vaccines and keep our medical facility up to premium standards. Providing premium veterinary care can be costly and we know that financial considerations are a component of your decision-making. We want you to feel comfortable discussing cost with us. To help, we will review the treatment plan and estimated price with you in advance of all non-routine procedures and recommendations. You may request the treatment plan costs for both routine and non-routine items any time.

All routine or elective procedures must be paid for at the time the services are rendered. This includes all office visits, exams, consults, scheduled surgeries, recheck appointments, dispensed medications or food, retail items, blood tests, ultrasounds, x-rays, and vaccinations.

We accept cash, checks, Visa, MasterCard, American Express, Discover, and CareCredit. Please note: While we are happy to accept your personal check, if your check is returned for non-sufficient funds, you expressly authorize your account to be electronically debited or bank drafted for the amount of the check plus any applicable fees. These fees total $55. The use of a check payment is your acknowledgement and acceptance of this policy and its terms and conditions.

back to top

Credit Policy

  • Payment is due at the time of service.
  • SBVH reserves the right to extend credit.
  • Outstanding invoices are considered delinquent after 90 days and will terminate any charging privileges indefinitely.
  • Declaration of bankruptcy and default of any portion will terminate charging privileges indefinitely.
  • Bills turned over to a collector will terminate charging privileges indefinitely.
  • Emergency cases for clients with delinquent accounts will be stabilized only. Treatments will be continued after arrangements for payment in full are made.
  • Any non-emergency services or treatments for clients with delinquent accounts must be paid in full at the time they are rendered.

back to top

Credit Exception Policy

We want to be able to provide the care your pet needs and realize that a unexpected or major illness may make it difficult to pay in full. In these situations, we extend credit to our good clients with the following terms:

  • A credit application must be completed and signed. There is a $20 application fee.
  • At least half of the balance must be paid when the pet is picked up and the remaining balance is to be paid in three monthly installments. If the balance is paid off within one month, the $20 application fee will be waived.
  • Until the balance is paid in full, any additional services or products must be paid in full at the time they are rendered.
  • Specialist fees cannot have credit extended.

back to top

Stoney Brook Veterinary Hospital

Pet Insurance

As veterinary care is becoming more sophisticated and more expensive, there are some benefits to obtaining veterinary medical insurance for your pets. Most of these programs involve the pet owner providing forms and getting reimbursed by the company. They do not pay the veterinary hospital directly. To obtain more unbiased information regarding pet insurance, visit www.thebestpetinsurance.com.

There are many companies out there but here are a few commonly used ones:

back to top